C-Level · CCO at IntekNet New business · Solution architecture · Infrastructure
I turn reactive IT into predictable operations.
01 About
Monitoring gives you the warning. But a warning only becomes protection when someone decides to act.
I started in 2015 as a support intern, fixing printers and creating Active Directory accounts. Eleven years later I'm still at the same company, IntekNet, now in the C-suite as CCO. Along the way I worked through servers, networks, firewalls and Microsoft 365, and more recently through leading the team that looks after all of it.
If that path taught me anything, it's that almost no IT problem is purely technical. The file that won't open from OneDrive is an information architecture problem. The backup that fails to restore is a missing second layer. The new hire who spends day one waiting for access is a process problem. I like finding the cause before swapping the part.
Today I lead new business, partnerships and company growth. In practice that means stepping in before the contract: assessing the environment, designing the solution architecture and making sure what we propose is what operations can actually deliver.
Gustavo GaioskiCCO · IntekNet
02 Route
A whole career inside one managed services operation. Each hop opened a new layer of the same problem: keeping businesses running.
First contact with an outsourced IT operation: tier 1 tickets, Active Directory and client workstations across many industries.
Real Service Desk work: listen to the user, diagnose, fix, document, and know when to escalate.
Client servers, virtualization and firewalls. I became the Service Desk's escalation point for the hard incidents.
Tier 2 and 3 support, Microsoft 365 migrations and segmented networks. My first projects designed from scratch alongside the client.
The move into management: leading the technical team, tracking metrics, running projects and sitting at the table with clients.
IntekNet's executive level: new business, partnerships and growth, backed by environment assessments and solution architecture. Jan–May 2026 in transition
destination reached: for now.
03 What I do
Where I spend most of my time, with the tools I actually use every day.
The step that changed my career: going from the person who fixes things to the one who builds the team that fixes them. Clear goals, honest feedback and processes that make delegation work without micromanaging.
Environment assessment before the proposal, architecture that solves the right problem, and partnerships that sustain growth.
Servers, virtualization and networks that hold up day to day without depending on the memory of whoever built them.
Migrations that redesign the structure before moving a single file, and collaboration that puts an end to proposal_final_v2.
Firewalls, endpoint protection and backup in layers that don't depend on each other. And a written plan for the day it all goes down.
04 Field notes
Continuity01
One backup is a bet. Redundancy means layers that don't depend on each other.
read on LinkedIn (PT)Microsoft 36502
Infrastructure03
Management04
05 Education
| Year | Certification | Issuer |
|---|---|---|
| 2023 | Cloud Tech Associate: Advanced Backup expired | Acronis |
| 2023 | Cloud Tech Fundamentals expired | Acronis |
| 2022 | Network Security Technical Certification | WatchGuard |
| 2020 | Secure Wi-Fi Essentials expired | WatchGuard |
| 2019 | 3CX Intermediate Certified Engineer | 3CX |
| 2018 | 3CX Basic Certified Engineer | 3CX |
| 2018 | Firewall Policies expired | WatchGuard |
06 Contact